News Support: Client / supplier / external party placeholder accounts

Added by Brad Rushworth 4 days ago

If you would like to be able to have some tasks assigned to you and others assigned to your client/supplier/etc without creating a real account for them, we have a solution for you.

I've created some dummy users (they are actually empty groups) to represent external project actors:

  • Client
  • External Party
  • Supplier

Just add them as members of your project from the settings tab. Now you can assign issues to these placeholder accounts.

If you need additional entries, please let me know. Support: server failure

Added by Brad Rushworth 5 days ago

We suffered a catastrophic failure of our servers on Sunday afternoon, which took down our company website and entirely. We experienced a day of downtime while the server was rebuilt. A temporary server was stood up to allow users to still access their data.

Please be assured that no data was lost and the hard-disks remained healthy.

We are now mostly back to normal, however there might be a few small instances of downtime over the next two days. Please be patient while we work to make better than ever.

As always, if you experience major disruptions, please email at Support: Heartbleed vulnerability: consider changing your password

Added by Brad Rushworth 8 days ago

Earlier this week, computer security experts revealed a flaw in OpenSSL, which exposes private information sent over encrypted Internet communications. Like much of the Internet, unfortunately was affected by this software bug. We took immediate action and patched OpenSSL so we are no longer affected. In the last hour we also just issued new certificates for with 4096 bits protection. is now fully protected against the Heartbleed bug.

Because of the risk that some of your personal data was exposed before the patch and new certificate was rolled out to, we recommend that all users consider changing their password now.

You can read more about the OpenSSL bug here:

If you experience any problems with the new SSL certificates, please let me know.

Dorys Plus Fleet: Marine insurance through Davis effected soon

Added by Donald Crampton 11 days ago


HssMobileTools: آغاز برنامه نویسی متن باز ایرانی

Added by iran iran 17 days ago

ضمن تبریک سال نو از همه دوستان می خواهم در سال جدید تلاش کنیم پروژه های متن باز را آغاز و با روش و فرهنگ صحیح این نوع پروژه ها را به پیش ببریم. محصول اینکار انشاءالله ارتقاء کیفیت تولید محصولات نرم افزاری ایرانی و کاهش نرخ بیکاری در قشر تحصیل کرده ایرانی خواهد بود. همچنین بخشی از اهداف اقتصاد مقاومتی محقق خواهد شد.
انشاءالله Support: Exporter now supports attachment download (1 comment)

Added by Brad Rushworth 27 days ago

Hi all,

For some time now, the Export utility lost the ability to export attachments #189307. This occurred because we migrated these attachments onto Amazon S3 and thus the files were not locally available to be added to the export zip file.

Thanks to the efforts of our friends at, they contributed which I was subsequently able to integrate into the Exporter. It is all working nicely.

Apologies for taking so long to address this issue.

Brad Support: Database maintenance is complete

Added by Brad Rushworth about 1 month ago

Thanks for your patience during this time of disruption. appears to be performing well at present and we will continue to monitor its performance. If you experience any problems, find the website too slow, or have any suggestions, please feel free to get in touch.

Thanks for your support. Support: Database maintenance affecting website performance

Added by Brad Rushworth about 1 month ago

Hi all,

We are currently deleting thousands of old private projects from

Unfortunately, it is a big job and it is having an impact on the website currently. It has been running for a few days and will probably be finished by tomorrow.

The primary affect is the occasional HTTP 500 error and slow database update performance.

We have also upgraded the Redmine software and fixed a number of important bugs.

The good news is that once this is all finished, I expect will perform much better than it has for some time. The user experience should be really good once again!

Thanks for your patience while we work through this. If you experience any major problems, please let me know so we can assist.

Brad Support: Update to Redmine 2.4 stable

Added by Brad Rushworth about 1 month ago

We've just upgraded to 2.4 stable. This includes some new features and many bug fixes. Please let me know if you experience any issues.

bfmis: 2014第一弹

Added by wu dongqing 2 months ago


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