Profile server failure

Added by Brad Rushworth over 4 years ago

We suffered a catastrophic failure of our servers on Sunday afternoon, which took down our company website and entirely. We experienced a day of downtime while the server was rebuilt. A temporary server was stood up to allow users to still access their data.

Please be assured that no data was lost and the hard-disks remained healthy.

We are now mostly back to normal, however there might be a few small instances of downtime over the next two days. Please be patient while we work to make better than ever.

As always, if you experience major disruptions, please email at


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