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SERVER DISTRUPTIONS - PLEASE READ (7 comments)

Added by Brad Rushworth about 1 month ago

Hi all HostedRedmine.com users,

We are currently trialling a new platform to deliver HostedRedmine.com through the cloud!

We would love to receive your feedback about the new hosting. Is it faster and more reliable? Are any features broken? Are there any problems?

Please reply with your feedback as a comment and we will do whatever we can to fix it.

If you experience severe problems, please revert to the old server at http://master.hostedredmine.com/ until we are able to fix it.

I hope you continue to enjoy using HostedRedmine.com. Thanks for your support.

Brad

Redmine major upgrade to 3.2 (6 comments)

Added by Brad Rushworth 3 months ago

Exciting news! We've just upgraded from Redmine 2.6 to Redmine 3.2.

With literally hundreds of improvements, HostedRedmine.com is better than ever! If you discover any problems after the upgrade, please let us know by raising a new Issue in this project.

Changelogs:

Outage from database failure (2 comments)

Added by Brad Rushworth about 1 year ago

Hi everyone,

My sincerest apologies for the intermittent outages over the last few days. We had a database failure after conducting some maintenance and we had some problems getting everything back online. The issue appears to be resolved now.

We will continue to do our best to provide this service to you free of charge and to provide the best user experience possible.

Thank you to all our users for reporting their experiences and for your kind words of encouragement.

I hope you will continue to enjoy using this service.

Regards,
Brad

Redmine upgraded to 2.6.0.stable

Added by Brad Rushworth almost 2 years ago

Redmine plugins:
  google_analytics_plugin        0.3.0-beta
  redmine_auto_watch             1.0.0
  redmine_bots_filter            1.02
  redmine_charts2                0.2.1
  redmine_delete_project         0.0.4
  redmine_exception_handler      2.0.0.devel.eb74a043bd
  redmine_gist                   0.0.1
  redmine_issue_checklist        2.0.5
  redmine_logs                   0.0.4
  redmine_mylyn_connector        2.8.2.stable
  redmine_s3_attachments         0.0.3
  redmine_screenshot_paste       2.1.0
  redmine_theme_changer          0.1.1

Client / supplier / external party placeholder accounts

Added by Brad Rushworth over 2 years ago

If you would like to be able to have some tasks assigned to you and others assigned to your client/supplier/etc without creating a real account for them, we have a solution for you.

I've created some dummy users (they are actually empty groups) to represent external project actors:

  • Client
  • External Party
  • Supplier

Just add them as members of your project from the settings tab. Now you can assign issues to these placeholder accounts.

If you need additional entries, please let me know.

HostedRedmine.com server failure (5 comments)

Added by Brad Rushworth over 2 years ago

We suffered a catastrophic failure of our servers on Sunday afternoon, which took down our company website and HostedRedmine.com entirely. We experienced a day of downtime while the server was rebuilt. A temporary server was stood up to allow users to still access their HostedRedmine.com data.

Please be assured that no data was lost and the hard-disks remained healthy.

We are now mostly back to normal, however there might be a few small instances of downtime over the next two days. Please be patient while we work to make HostedRedmine.com better than ever.

As always, if you experience major disruptions, please email at

Heartbleed vulnerability: consider changing your password

Added by Brad Rushworth over 2 years ago

Earlier this week, computer security experts revealed a flaw in OpenSSL, which exposes private information sent over encrypted Internet communications. Like much of the Internet, unfortunately HostedRedmine.com was affected by this software bug. We took immediate action and patched OpenSSL so we are no longer affected. In the last hour we also just issued new certificates for HostedRedmine.com with 4096 bits protection.

HostedRedmine.com is now fully protected against the Heartbleed bug.

Because of the risk that some of your personal data was exposed before the patch and new certificate was rolled out to HostedRedmine.com, we recommend that all users consider changing their password now.

You can read more about the OpenSSL bug here:
http://heartbleed.com/

If you experience any problems with the new SSL certificates, please let me know.

HostedRedmine.com Exporter now supports attachment download (3 comments)

Added by Brad Rushworth over 2 years ago

Hi all,

For some time now, the HostedRedmine.com Export utility lost the ability to export attachments #189307. This occurred because we migrated these attachments onto Amazon S3 and thus the files were not locally available to be added to the export zip file.

Thanks to the efforts of our friends at www.CommonFloor.com, they contributed https://github.com/vinay20045/s3_exporter which I was subsequently able to integrate into the HostedRedmine.com Exporter. It is all working nicely.

Apologies for taking so long to address this issue.

Brad

Database maintenance is complete

Added by Brad Rushworth over 2 years ago

Thanks for your patience during this time of disruption. HostedRedmine.com appears to be performing well at present and we will continue to monitor its performance. If you experience any problems, find the website too slow, or have any suggestions, please feel free to get in touch.

Thanks for your support.

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