Additional website hosting resources (341 comments)

Added by Brad Rushworth almost 3 years ago

Hi everyone,

I've increased the resources available to to make the website run faster and better. It seems we continue to become more popular!

If you have any feedback (positive or negative) about your experiences on, feel free to post and share it with us below.


Migration of (138 comments)

Added by Brad Rushworth about 3 years ago

Hi all,

We are migrating to a new server. We don't expect any interruptions of service while this takes place but you may find that you need to log in to your account again.

We have also upgraded Redmine to the latest stable 3.3 version.

Your feedback is always welcome if there is something we can do to make better for you.



Added by Brad Rushworth over 3 years ago

Hi all users,

We are currently trialling a new platform to deliver through the cloud!

We would love to receive your feedback about the new hosting. Is it faster and more reliable? Are any features broken? Are there any problems?

Please reply with your feedback as a comment and we will do whatever we can to fix it.

If you experience severe problems, please revert to the old server at until we are able to fix it.

I hope you continue to enjoy using Thanks for your support.


Redmine major upgrade to 3.2 (213 comments)

Added by Brad Rushworth almost 4 years ago

Exciting news! We've just upgraded from Redmine 2.6 to Redmine 3.2.

With literally hundreds of improvements, is better than ever! If you discover any problems after the upgrade, please let us know by raising a new Issue in this project.


Outage from database failure (101 comments)

Added by Brad Rushworth almost 5 years ago

Hi everyone,

My sincerest apologies for the intermittent outages over the last few days. We had a database failure after conducting some maintenance and we had some problems getting everything back online. The issue appears to be resolved now.

We will continue to do our best to provide this service to you free of charge and to provide the best user experience possible.

Thank you to all our users for reporting their experiences and for your kind words of encouragement.

I hope you will continue to enjoy using this service.


Redmine upgraded to 2.6.0.stable (88 comments)

Added by Brad Rushworth over 5 years ago

Redmine plugins:
  google_analytics_plugin        0.3.0-beta
  redmine_auto_watch             1.0.0
  redmine_bots_filter            1.02
  redmine_charts2                0.2.1
  redmine_delete_project         0.0.4
  redmine_exception_handler      2.0.0.devel.eb74a043bd
  redmine_gist                   0.0.1
  redmine_issue_checklist        2.0.5
  redmine_logs                   0.0.4
  redmine_mylyn_connector        2.8.2.stable
  redmine_s3_attachments         0.0.3
  redmine_screenshot_paste       2.1.0
  redmine_theme_changer          0.1.1

Client / supplier / external party placeholder accounts (413 comments)

Added by Brad Rushworth almost 6 years ago

If you would like to be able to have some tasks assigned to you and others assigned to your client/supplier/etc without creating a real account for them, we have a solution for you.

I've created some dummy users (they are actually empty groups) to represent external project actors:

  • Client
  • External Party
  • Supplier

Just add them as members of your project from the settings tab. Now you can assign issues to these placeholder accounts.

If you need additional entries, please let me know. server failure (115 comments)

Added by Brad Rushworth almost 6 years ago

We suffered a catastrophic failure of our servers on Sunday afternoon, which took down our company website and entirely. We experienced a day of downtime while the server was rebuilt. A temporary server was stood up to allow users to still access their data.

Please be assured that no data was lost and the hard-disks remained healthy.

We are now mostly back to normal, however there might be a few small instances of downtime over the next two days. Please be patient while we work to make better than ever.

As always, if you experience major disruptions, please email at

Heartbleed vulnerability: consider changing your password (137 comments)

Added by Brad Rushworth almost 6 years ago

Earlier this week, computer security experts revealed a flaw in OpenSSL, which exposes private information sent over encrypted Internet communications. Like much of the Internet, unfortunately was affected by this software bug. We took immediate action and patched OpenSSL so we are no longer affected. In the last hour we also just issued new certificates for with 4096 bits protection. is now fully protected against the Heartbleed bug.

Because of the risk that some of your personal data was exposed before the patch and new certificate was rolled out to, we recommend that all users consider changing their password now.

You can read more about the OpenSSL bug here:

If you experience any problems with the new SSL certificates, please let me know.


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