HostedRedmine.com Support

Over the weekend we worked hard to upgrade our servers to the latest software versions in preparation for continuing to support HostedRedmine.com as a free service. I'm pleased to announce that these upgrades were successful with very minimal disruption to users.

The HostedRedmine.com service is running fast and very responsive again, however if you experience any issues please let us know.

We have reinstated the Charts tab plugin with a newer and improved version that fixes most of the previous problems.

We have upgraded to the latest Redmine 1.4 revision and we have prepared for upgrading to the latest Redmine 2.3 version soon. We still have some issues to sort out with plugin compatibilities.

We have begun deleting really old projects from our database, but at this stage we are only deleting projects that are private projects and have been untouched for 1-2 years. Deleting old projects will free up disk space and speed up the database for other users. We don't plan to delete unused accounts at this stage.

We are considering removing some of the Google Adwords to make the user experience more pleasant. These ads provide income to pay for the service costs, however we are open to less obtrusive methods.

I hope your experience with HostedRedmine.com is a good one. We are really interested in your feedback. Please get in contact with your thoughts to make this service better for everyone.

Brad

The original URL that hosted the Redmine Delete Project plugin (redmine_delete_project) has disappeared so I have decided to provide a copy here:

• http://www.hostedredmine.com/redmine_delete_project.tar.gz

I hope this helps somebody out there because it is a very handy plugin.

• Discussion: http://www.redmine.org/boards/3/topics/13521
• Listing: http://www.redmine.org/projects/redmine/wiki/Plugin_List#Delete-Project-plugin

Delete Project plugin

    Delete project is a plugin which adds an ACL to allow non-admin users to delete their own projects.
        Author: Anthony Paul
        Latest release: 0.0.4
        Compatible with: Redmine 0.9.3 - 1.4 (perhaps 2.x)
        Discussion: http://www.redmine.org/boards/3/topics/13521
        Listing: http://www.redmine.org/projects/redmine/wiki/Plugin_List#Delete-Project-plugin
        Public SCM: n/a
        Public ITS: n/a

Valued HostedRedmine.com users,

Please be advised that I intend to delete those projects hosted on HostedRedmine.com that show no activity for the previous 12 months. Inactive projects are most likely abandoned and therefore wasting disk space and CPU time unnecessarily.

I will commence deleting inactive projects after a period of two weeks from today. If you have valuable information in a project that has not been updated in 12 months, please perform an activity which causes your Activity stream to be updated. This includes addition or changes to issues, forum posts, wiki, news, etc.

Alternatively, you may export your data if you don't need our services any longer.

Inactive user accounts will not be deleted at this stage.

Regards,
BitBot Software

It came to my attention that some of the plug-ins recently installed did not have the correct permissions to allow HostedRedmine.com users appropriate access. This has now been corrected. You can see the Roles and Permissions on the wiki page. I hope you enjoy using the new plug-ins.

Hi all,

We have had some performance issues over the last week due to a huge number of search engine spiders swamping the website with obscure requests for complex pages. In response, we have revamped our robots.txt file, installed the Bots Filter plugin and added hardware capacity to our server. As a result, HostedRedmine.com is now lightning fast once again!

We still want popular search engines to crawl HostedRedmine.com including your public projects, however we believe we have configured a more sensible solution for managing spiders.

If you have any problems, please let us know.

Brad

The Redmine Issue Checklist plugin has been installed. It allows you to create a list of items (like a to-do list) for each of your issues. This handy feature allows you to check off the items as they are completed. When all of your items are complete, you know you can close the issue.

The Wiki Notes plugin has also been installed. It allows you to add pretty messages for note, tip, important and warning messages:

For more information, see the Wiki_Notes_Plugin page.

HostedRedmine.com was updated today to version 1.4. The changelog can be found here. Remember that you can always check the current version of Redmine and Plugins on the wiki page.

Apologies for the short disturbance while this upgrade was conducted.

Unfortunately the Redmine Delete Project plugin was disabled due to an incompatibility with Redmine v1.4. We will try to rectify this as soon as possible. In the interim, please raise a New Issue for all project deletion requests.

Hi HostedRedmine.com users,

The old SSL secure HostedRedmine.com certificate expired, so a new one has been installed to cover the next three years. For those users that are not aware, HostedRedmine.com offers secure encrypted access to the website via https://www.hostedredmine.com. Apart from being potentially more private and secure, it also has the benefit of displaying zero advertisements!

I have also upgraded Redmine to Redmine 1.3.2.stable.9381 (MySQL). You can always check on the Plugins page.

The current hardware configuration appears to be coping well with the increased user load, however if you experience performance problems, please let me know.

Regards,
Brad Rushworth

Hi all,

The HostedRedmine.com website is rapidly becoming more popular. We now have thousands of regular users.

This was causing too much strain on the HostedRedmine.com server. You may have noticed occasional failures when trying to access the service at peak times. As a result, we have now purchased extra processing capacity. It seems already to be making a big difference to the speed of the website.

I encourage all users to please provide feedback to me about HostedRedmine.com and how we can make it better for you.

Regards,

Brad Rushworth

Please accept my apologies for the outage this morning. The website was down for a few hours due to a malicious user and a shortage of disk space. I have now added an extra 20GB of disk space to resolve this issue and prevent it from occurring again. I appreciate the emails from HostedRedmine.com users when the website experiences difficulties. This allows me to resolve the problems immediately.

I have updated to Redmine 1.3.0.stable.8759. The latest version of the plugins can be found at Plugins.