Project

Profile

Help

HostedRedmine.com has moved to the Planio platform. All logins and passwords remained the same. All users will be able to login and use Redmine just as before. *Read more...*

Task #951463

open

PONDOKO REGISTRATION FAILED_CAN'T EDIT ID VIA BANKO APP

Added by BanKo Tech Support 2 months ago. Updated about 1 month ago.

Status:
New
Priority:
Normal
Assignee:
-
Start date:
2022-10-06
Due date:
2022-10-10 (57 days late)
% Done:

0%

Estimated time:

Description

Client can't edit ID via BanKo App. As per her she registered via mobile app and the status was returned due to invalid ID provided and she was advised re-take ID with signature. She tried to log in again to BanKo App and there's no way or option to select for editing.

Name: MARY JILL ONLAYAO
Contact No.: 09394247945
Date of registration: 09/05/2022
Email:
Application Status: Returned, due to Invalid ID provided (re-take ID with signature)
Concern: Can't edit/modify ID via BanKo App


Files

image.png (48 KB) image.png BanKo Tech Support, 2022-10-06 11:25 AM
Actions #1

Updated by BanKo Tech Support about 1 month ago

Wrong Filed in redmine. This must be in ADPS/PROD

Also available in: Atom PDF